HEMC consumers may receive billing notices via email or text, eliminating the need for mailing a paper bill.

Paperless billing makes it convenient to pay your monthly bill. By signing up for paperless billing, you’ll receive a notice by email or text that your bill is available. The email notice has the bill amount and due date also. You may view your detailed bill by logging into SmartHub.

Benefits of paperless billing:

  • 24 hours a day, 7 days a week, online access to your account and statements
  • Email reminders when your bill is ready
  • No more papers containing your personal information sitting in your mailbox, and no more sifting through paper clutter and shredding bills
  • No more waiting for the mail and potential late fees

How to sign up:

  • Mobile: Log in to your SmartHub mobile app, click More > Settings > Paperless Billing
  • Online: Log into SmartHub > My Profile > My Information > Update my Paperless Setting

Access SmartHub:

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Log in to SmartHub

Contact us for further information.