Welcome
The directors and employees of Habersham EMC welcome you as a new member. You are 1 of the more than 28,000 members we serve in Habersham, Hall, Lumpkin, Rabun, Stephens, and White counties.
By paying your membership fee at Habersham EMC, you became an owner of this organization. We are not in the business of distributing electric service to make a profit, but to serve you–the member–with reliable electric service at the lowest possible cost.
Quick Facts
3916
Miles of Line
37475
Total Meters Served
100+
Employees
A Brief History
Habersham Electric Membership Corporation was chartered on July 25, 1938. The first 70 miles of line was energized May 15, 1939. Forming a cooperative was necessary as the investor-owned power suppliers didn’t believe it was profitable to build power lines to the farms and families spread out in rural areas.
The 7 Cooperative Principles
Cooperatives follow a unique business model, based on 7 principles, which sets us apart from other businesses
1. Voluntary & Open Membership
2. Democratic Member Control
3. Members’ Economic Participation
4. Autonomy & Independence
5. Education, Training, & Information
6. Cooperation Among Cooperatives
7. Concern for Community
Ownership & Capital Credits
Anyone who receives electrical service from HEMC becomes a member of the cooperative, as we are owned by those we serve.
As a not-for-profit cooperative, net margins (income minus expenses) are allocated to our members each year based on how much electricity each member purchased. The allocation is called capital credits.
Based on the financial condition, HEMC’s board of directors will retire (pay) the capital credits to our members.
HEMC has returned more than $22,300,000 in capital credits to members.
We’re Here For You!
We have 2 locations to serve you. Hours of operation for the offices and drive thru are Monday through Friday, 8 a.m. to 5 p.m.
Ways To Pay Your Bill
By phone (Available 24 hours – account number
needed)
In Person
Online through SmartHub
Pay with cash locally or across the nation at our retail partners.
By Mail
Habersham EMC, PO Box 53066, Atlanta, GA 30353-0666
Looking for more details on your payments or billing options? Visit our Payment & Billing page to learn more.
Introducing SmartHub
SmartHub is a free web and mobile app that allows you to manage your account on the go! Download the app and register for account management at your fingertips:
Photo credit: Rob Moore
Reporting Outages
Before you report an outage, ensure that the problem is not on your side of the electric meter by doing the following:
First, check your electrical panel to make sure your breakers and/or fuses are in working order.
Next, check for an exterior main breaker (common with manufactured homes).
Finally, check to see if your neighbors have power.
For prepaid meters – please ensure that your account has been paid to at least a $10 credit.
When you report the outage, have your HEMC account number and the phone number on your account handy. These can be found on your most recent electric billing statement.
Outage Reporting Number
Safety First
Do not attempt to touch or move a downed power line. Stay far away from power lines at all times and warn others to do the same. The ground around a downed power line and anything it touches may be conducting electricity and can cause serious injury or death if touched.
Round Up & Give Back
Operation Round Up is a program that allows members to voluntarily participate by having their electric bill rounded up to the next dollar. Through these programs, financial assistance is provided to organizations and individuals in the HEMC service area. If you are interested in rounding up, or applying for ORU funds, please visit our Operation Round Up page.
While you’re here on our website, take a look around—discover helpful tools, rebate programs, the latest news, and insights into how we’re powering your community.
This institution is an equal opportunity provider and employer.