Trucks going out

Payment Options

We offer the following ways to pay your account:

  • Use the online Customer Service Portal.
  • Download the My HEMC mobile app.
  • Call our automated Member Services line at (800) 640-6812, Option 1 or stay on the line.
  • Set up automatic payments from your checking account or credit card.
  • Sign up for Prepaid Billing and pay-as-you-use — must keep a positive balance to keep electricity on.
  • Visit one of our kiosk locations in Demorest and Cleveland.
  • Visit our Clarkesville or Cleveland offices.
    • Night deposit box is also available.
  • Visit United Community Bank in Clayton.
  • Mail your payment to PO Box 530812, Atlanta, GA 30353-0812.