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HEMC continues suspended disconnects

Posted: April 7, 2020

Habersham EMC is working with members facing financial challenges during this unprecedented COVID 19 event. HEMC has suspended disconnection of electric service due to nonpayment and waived late penalties. Members experiencing financial hardships are encouraged to contact our office at 
(706) 754 – 2114, (706) 865 – 4362 or (800) 640 – 6812. 

Due to the effects COVID 19 is having on our area, Habersham EMC has suspended disconnection of services for nonpayment until April 30th.  We will continue to monitor the COVID 19 situation and adjust this date if needed. Please understand that we are not providing free electricity during this crisis – this is simply a payment deferment and charges will accrue. It is to the member’s advantage to pay as much as possible as they can to avoid such a large balance. 

While HEMC’s lobbies are closed at both the Clarkesville and Cleveland offices, other payment options are available:  

  • By phone: (833) 890 – 9509 
  • Online: 
  • Through the SmartHub mobile app 
  • In the night deposit at the Clarkesville or Cleveland office 
  • In the drive-thru at the Clarkesville office 
  • At the walk-up kiosks* in Cleveland and Demorest: 
  • Express Mart 
    258 N. Main Street
    Cleveland, GA 
  • Express Mart
    674 Central Avenue
    Demorest, GA 
  • By mail:  

Dept. 3048
Habersham EMC
P.O. Box 11407
Birmingham, AL 35246

If you need assistance setting up your SmartHub account online or through the app, please contact Member Services at the numbers above or at 

*Kiosk availability dependent upon store hours. Members will need their account number. Kiosks do not provide change for cash payments.