Touchstone Energy

Touchstone Energy is an alliance of more than 600 cooperatives in 45 states. The alliance's branding initiative communicates electric cooperatives' unique characteristics in a changing marketplace where these values and differences matter more each day. It also stresses the importance of each cooperative's local presence and ties to its community, while offering the resources of a nationwide network to bring added value and benefit to customers.

Four values are the foundation of every Touchstone Energy co-op's service to its members. It's how Touchstone Energy cooperatives put their slogan - "the power of human connections" - into action and earn the trust of millions of people, every day. The four values are:

Innovation
Touchstone Energy cooperatives offer new solutions and state-of-the-art technology to meet customers' needs.

Accountability
Since consumers own co-ops, they have a say and help chart the course for the business. Every member has an equal voice in running the co-op. Unlike an investor-owned utility, co-op business is conducted through a locally elected board of directors and an annual meeting where policy is proposed and voted on by members, each having one vote.

Integrity
The co-op business model always puts customers first. Not-for-profit electric cooperatives deliver energy to their members at the cost of service. In contrast, investor-owned utilities typically distribute their profits to investors across the nation or even the world - not necessarily to those they serve.

Commitment to Community
Electric cooperatives invest time, money and expertise to build the local economy and strengthen relationships with consumer-owners. TSE Website Link