HEMC Holds Member Dialogue Session
Approximately 70 Habersham EMC members took advantage of the opportunity to have one-on-one discussions with the HEMC Board of Directors, executive staff and employees when they chose to attend HEMC's first Member Dialogue Session September 28 in Clarkesville.
"The purpose of this session is to hear from all members. Some have already shared ideas, concerns and suggestions. We want to hear more," stated Rick Wood, Chairman of HEMC Board of Directors.
HEMC employees and directors visited with members at tables throughout the room. Each table featured a topic regarding HEMC business, such as: Trailwave fiber optic service, PowerGuard Security, power restoration, tree trimming, safety, energy efficiency, rates, billing and cooperative governance. A PowerPoint displayed images of Irma's destruction as taken by HEMC crews, as well as examples of the kindness shown by members during the restoration efforts.
"By setting tables up by topic around the room, members can speak with the employees and directors most knowledgeable about those areas. We wanted to be considerate of our members' schedules and thought a drop-in session would be the most considerate so people could attend at the time that worked best for them and stay as long as they like," Wood explained.
"We were pleased with the turnout. There have been some very good discussions and we appreciate the fact that our members care about cooperative business. Once the new CEO, Brad Hicks, gets here and settled in we'll evaluate the frequency of these sessions," adds Wood.